Chief of Staff

About Rocket Alumni Solutions

At Rocket Alumni Solutions, we are revolutionizing how communities celebrate donors, sponsors, and alumni through our interactive recognition platforms. We’ve built a rapidly growing, bootstrapped company that has hit $2.4M ARR—up 80% over last year—with zero debt. We’re on a mission to reach $5M ARR by 2025 and expand our solutions into new markets. If you’re a driven leader who loves orchestrating high-performing teams, you may be the Chief of Staff we need.

Role Overview

As Chief of Staff, you will act as a strategic partner to our CEO, streamlining operations and ensuring every department is aligned with our growth targets. You’ll lead company-wide initiatives, manage executive priorities, and drive cross-functional collaboration—freeing the CEO to focus on vision and high-impact partnerships.

Key Responsibilities:

• Oversee strategic planning, goal setting, and KPI tracking across all departments
• Streamline communication between Product, Design, Customer Success, Marketing, and Sales
• Manage special projects, including process optimization and expansion initiatives
• Lead reporting on company financials, budget planning, and resource allocation
• Coordinate leadership meetings, compile dashboards, and prioritize critical action items
• Identify operational bottlenecks, recommend solutions, and drive continuous improvement
• Support performance management, hiring, and staff development in collaboration with CEO

Requirements

• 2+ years in a cross-functional leadership, strategy, or operations role (startup preferred)
• Proven track record of managing complex projects and aligning diverse stakeholders
• Strong financial acumen with experience in budgeting, forecasting, and KPI analysis
• Excellent communication, negotiation, and collaboration skills
• High attention to detail and aptitude for multitasking in a fast-paced environment
• Passion for technology, innovation, and community-building

Benefits

• Healthcare Coverage: Medical, Dental, Vision
• Accident & Critical Illness Insurance for added protection
• Telehealth Services for convenient medical consultations
• Lunch Allowance & Clothing Stipend for daily comfort
• Home Office, Internet, and Cell Phone Reimbursement
• Exclusive Rocket Swag for all employees
• Commuter Benefits for easier travel
• Student Loan Repayment Assistance
• Donation Matching for causes that matter to you
• Technology Reimbursement for productivity
• Learning & Development Programs
• Dependent Care Assistance
• Mental Health Support, Gym Membership, & Yoga Sessions
• Wellness Programs to foster a healthy lifestyle
• Sleep Supplies for better rest
• Gardening & Artistic Stress Relief for mindful relaxation

To Apply

Please email chase@rocketalumnisolutions.com and jeremiah@rocketalumnisolutions.com with the following:

1. A brief overview of your most relevant leadership or operations roles
2. Examples of cross-functional projects or initiatives you’ve led successfully
3. Any prior startup experience or major contributions to scaling an organization

We can’t wait to hear from you!